Privacy Policy

Effective Date: 1st August, 2025

Cancer Care Hospital and Research Center (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, participate in our campaigns, or otherwise interact with us.

We are a non-profit organization dedicated to providing cancer treatment, care, and research services.

1. Information We Collect

We may collect the following types of information:

1.1. Information You Provide to Us

  • Name

  • Contact details (phone number, email address, mailing address)

  • Donation details (amount, method of payment – note: we do not store full payment card details)

  • Information submitted through forms on our website or social media campaigns (e.g., Facebook lead forms)

  • Any other information you choose to share with us (e.g., messages, comments, or inquiries)

1.2. Information We Collect Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages you visited and time spent on our site

  • Cookies and tracking data (see Section 6 below)

1.3. Information from Third Parties

If you interact with our campaigns on platforms like Facebook, we may receive personal information you have agreed to share through that platform, such as your name, email, or phone number.

2. How We Use Your Information

We may use your information for:

  • Contacting you regarding our services, events, or campaigns

  • Processing and acknowledging donations

  • Sending newsletters, updates, and appeals (if you have consented)

  • Responding to inquiries and requests

  • Improving our website, services, and campaigns

  • Complying with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only in the following cases:

  • Service Providers: With trusted vendors who perform services on our behalf (e.g., payment processors, email services)

  • Legal Requirements: When required by law or to protect our legal rights

  • With Your Consent: When you have given us clear permission

4. How We Protect Your Information

We use appropriate technical and organizational measures to safeguard your personal information, including:

  • Secure servers and encrypted connections (SSL)

  • Restricted access to personal data

  • Staff training on data protection

While we take every precaution to protect your information, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Lodge a complaint with a relevant data protection authority

To exercise these rights, please contact us (see Section 8).

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.

7. Data Retention

We keep your personal information only for as long as necessary for the purposes stated in this policy, or as required by law.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Cancer Care Hospital and Research Center

https://www.cch-rc.com

info@cch-rc.com

+92 423 52 18 956-60

280-M Model Town Ext. Lahore, Pakistan.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”